Privacy Policy
Effective Date: July 2026
At Dar Ora Atelier, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following information:
Personal Information
* Full name
* Email address
* Telephone number
* Billing address
* Delivery address
* Date of birth (where provided)
* Account login details
Order Information
* Products purchased
* Order history
* Payment method (excluding full card details)
* Delivery preferences
Technical Information
* IP address
* Browser type
* Device information
* Operating system
* Pages visited
* Website usage statistics
- How We Use Your Information
We use your information to:
* Process orders
* Deliver purchases
* Provide customer support
* Improve our website
* Prevent fraud
* Verify transactions
* Respond to enquiries
* Send order updates
* Manage customer accounts
* Comply with legal obligations
- Marketing Communications
With your consent, we may send:
* New arrivals
* Exclusive offers
* Promotions
* Beauty tips
* Product launches
* Editorial content
You may unsubscribe at any time using the link included in our emails or by contacting Customer Care.
- Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
* Remember your preferences
* Keep products in your shopping cart
* Improve website performance
* Analyse visitor behaviour
* Personalise content
* Deliver relevant advertising
You may disable cookies through your browser settings; however, some website features may not function correctly.
- Payment Security
Dar Ora Atelier does not store your full payment card details.
Payments are processed securely through trusted third-party payment providers using industry-standard encryption and security protocols.
- Sharing Your Information
We never sell your personal information.
We may share information only where necessary with:
* Payment processors
* Delivery partners
* Technology providers
* Fraud prevention services
* Legal or regulatory authorities where required by law
All third parties are expected to handle your information securely and only for the purposes for which it was provided.
- Data Security
We implement appropriate technical and organisational measures to protect your information from:
* Unauthorised access
* Loss
* Misuse
* Disclosure
* Alteration
* Destruction
While we take every reasonable precaution, no internet transmission or electronic storage method can be guaranteed to be completely secure.
- Your Rights
Depending on your location and applicable law, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Restrict processing
* Object to certain processing activities
* Withdraw marketing consent
* Request a copy of your data
We will respond to valid requests within the timeframes required by applicable law.
- International Customers
If you access our website from outside Egypt, your information may be processed in Egypt or in other countries where our service providers operate.
Where required, Dar Ora Atelier will take appropriate measures to protect personal information transferred internationally in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
- Data Retention
We retain personal information only for as long as necessary to:
* Fulfil your orders
* Provide customer support
* Meet legal, accounting and tax obligations
* Resolve disputes
* Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
- Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
- Third-Party Links
Our website may contain links to third-party websites.
Dar Ora Atelier is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or technology.
The latest version will always be published on our website with the updated revision date.
- Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Dar Ora Atelier
Customer Care
Email: support@daroraatelier.com